I have a problem with my order, who should I contact?

Our friendly customer service team is always happy to help! 

Please contact us with your name, order number and details of the problem you are experiencing.

Please contact us by pressing "Contact" on the top right hand of the screen - this will allow you to chat with us between Monday - Friday 10am - 6pm AEST.

If we are Offline, you will be able to leave us a message!

How did we do?

These might help!

• I have received a damaged or faulty item, who should I contact?
• I have only received part of my order.
• I wish to return my order. What do I do?