I have received a damaged or faulty item, who should I contact?
We're really sorry to hear that!
Please visit the Returns Portal and follow the prompts to lodge a request.
We will investigate the issue and our friendly Customer Service team will be in touch as quickly as possible.
If you experience any issues at all, please contact with us by press "Contact" on the top right hand of the screen - this will allow you to chat with us between Monday - Friday 10am - 6pm AEST.
If we are Offline, you will be able to leave us a message!