What if I was sent the wrong item?

On the rare occasion this may occur, please visit the Returns Portal and follow the prompts to lodge a request.

We will investigate the issue and a member from our friendly Customer Service team will be in touch as quickly as possible.

Please do not send any items back without contacting us!

If you experience any issues at all, please contact with us by pressing "Contact" on the top right hand of the screen - this will allow you to chat with us between Monday - Friday 10am - 6pm AEST.

If we are Offline, you will be able to leave us a message!

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