My salt lamp isn't turning on. What do I do?

Sorry to hear that! Please try testing the lamp at more than one power point and check the bulb is correctly fitted.

If the problem persists and your salt lamp was recently purchased, please contact us to arrange a replacement.

Please contact us by pressing "Contact" on the top right hand of the screen - this will allow you to chat with us between Monday - Friday 10am - 6pm AEST.

If we are Offline, you will be able to leave us a message!

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